Success and failure are like the two sides of a coin. Every assigned task, every examination, and every mission may either succeed or fail. Likewise, every project constitutes the outcomes...
Like the multifariousness of flowers included in the garden, a typical workplace should also constitute diverse human resources whose perspectives and ideas are heartily welcomed in the organization. The quote...
“Operations keeps the lights on, strategy provides a light at the end of the tunnel, but project management is the train engine that moves the organization forward.” This project management...
Beep beep….. The inquisitive query of a customer may turn into anger when he/she has to wait for a longer time before the call center agent picks up a call....
Undertaking a project is a tectonic thing that requires a series of planning and collaboration of team members and concerned individuals in a very efficient and smooth way. From a...
“What gets measured gets improved.” This quote by Peter Drucker unriddles that measuring the factors gets the potentiality of enhancements or development. If the factors are left as they are,...
“Hello, May I help you, Sir/Ma’am?” Initiating the conversation with the former greetings and ending with the satisfactory conclusion for customers, customer service representatives or call center agents have to...
The workplace is a locus of employees belonging to distinct backgrounds, diverse personalities, and opinions. It's no doubt to illustrate that discord or conflict is bound to occur starting from...
A project gets launched afterlots ofprocesses such asideation, team discussions, analysis of challenges and problems amidst the project, and many more. Within the project tenure, the stakeholders may approach new...
A happy and satisfied customer should be the end pretension of any business indeed along with other substantial goals. With the reason to accentuate customer satisfaction in order to hold...
“With the great project comes Greater Risks.” This quote can be cherry-picked as the substitute in terms of Project Planning rather than expressing the “With great power comes great responsibility”...
“Project management is like juggling three balls- time, cost, and quality. Program management is like a troupe of circus performers standing in a circle, each juggling three balls and swapping...
An employee works 9 to 5 in the organization. His/her efforts contribute to the effective business of the organization. In return for his/her commitments, he/she gets monetary compensation. However, the...
“It takes months to find a customer…… seconds to lose one.”- Vince Lombard When a customer needs help or support for the usage of the product or service, he or she...
VACANCY OPEN!!! The vacancy communique of a certain organization or a company is published through social media, newspapers and other networks explicating the qualifications, experiences, and the job requirements. People...
“May I help/assist you, Sir/Ma’am?” This is the most common statement/question used by call center agents to callers or service-seekers who want to exhibit queries, complaints, or recommendations regarding the...
“Zero Tolerance Against Harassment” This note with a statement can be found in every bank, corporate house, financial institution, and workplace. Along with punctual clock-ins and clean apparel as two...
Work, work, work!! For the reasons of financial compensation for employees on the one hand and achievement of business objectives on the other hand employers, the work or say tasks...
“I am convinced that nothing we do is more important than hiring and developing people. At the end of the day, you bet on people, not on strategies.” Lawrence Bossidy...
“Talent is the multiplier. The more energy and attention you invest in it, the greater the yield.” Marcus Buckingham, Author and business consultant quoted this. An organization’s sustainability is determined by...
