Technology

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What if perfection is hiding behind imperfection? - The True Legend of Stephen Hawking
15115 Dec 21, 2019

“Life wouldn’t be funny if it isn’t tragic.”...

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Jumpstarting the Whirlwind Cashless Revolution
22197 Jul 16, 2020

Even the manual works have been taken over...

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Effectiveness of Virtual Events: Hot Ticket of the Time
11157 Jul 21, 2020

Inaugurated with 1991, world’s first cliff-hanger Livestream with...

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IT Jobs in Nepal
15378 Dec 27, 2020

Our country Nepal has made considerable growth in...

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A Quick Snapshot of Talent Management within IT sector with Mr. Sanjeev Shrestha
7661 Nov 1, 2021

With professional experience in the HR domain for...

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Role of Social Media for Better HR Management
3083 Aug 19, 2023

Every news story flourishes in a jiffy now....

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Technology Trends in Call Center Management: AI, Chatbots, and Automation
2585 Apr 9, 2024

A happy and satisfied customer should be the...

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HR Data Analytics: Using Metrics to Drive Informed Decision-making
2864 Jun 8, 2024

“What gets measured gets improved.” This quote by...

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Using Project Management Software: Tools to Streamline Planning and Execution
3615 Jun 14, 2024

Undertaking a project is a tectonic thing that...

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Reducing Customer Wait Times: Strategies for Efficient Call Handling
2917 Jun 25, 2024

Beep beep….. The inquisitive query of a customer...

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Quality Assurance in Call Centers: Best Practices for Monitoring and Improvement
2496 Aug 20, 2024

Call Centers that can be entitled as the...

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Communication Strategies for Distributed Project Teams: Overcoming Challenges
2373 Sep 11, 2024

What will the workplace become if there is...

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Building a Customer-centric Call Center: Strategies for Success
2347 Sep 17, 2024

“Always keep in mind the old retail adage:...

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Emerging Trend of AI at workplace
1492 Jan 13, 2025

“AI is going to change everything, but it’s...

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Scrum vs Kanban : A Comparative Analysis regarding Project Management
1438 Jan 24, 2025

From the first planning to the final deliverables,...

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What is Project Human Resource Management?
856 Mar 23, 2025

With the admixture of two words and phrases,...

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On-premise vs. Cloud-based Call Centers: What are the Pros and Cons?
623 Apr 27, 2025

Enhancing customer experience (CX) with customer service excellence...

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What is Linear Project Management?
729 May 4, 2025

Ideas, innovation, techniques, and modules are the important...

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Managing Employee Records and Data Privacy
280 Jun 8, 2025

From the very first day of stepping into...

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Call Center Challenges and Solutions to Cope with them : Practices and Tips
232 Jun 11, 2025

When a person becomes a CUSTOMER of a...

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