Job Description
Position: Call Center Associates
Location: Bijulibazar, Kathmandu
Division: Banking Call Center
Qualification: +2 / Bachelors Running
Experience: Min 3-6 months in related field
Timing: Flexible for all shift (Morning, Day, Evening and overnight)
Responsibilities:
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms