Established in 2004 AD, Rolling Plans Private Limited (RPPL) is an ISO 9001:2015 certified consulting firm with specialization on Human Resource Management (HRM), Contact Center Management (CCM) and IT enabled services. RPPL successfully launched Rolling Nexus, Nepal’s first Professional Networking Site on September 10, 2020 with a mission to support institutional & human capital development with strategic as well as innovative technology-enabled operational solutions maintaining the highest level of socio-ethical standards.

1
July.

2025

Role of Continuous feedback in the organization
The Role of Continuous Feedback in the Organization: Importance and Impact

‘Any feedback or recommendation?’ This section is added in every product or service for the user or customer so that such feedback can be used to improve or subtract the segments that will further enhance customer service. With the feedback or recommendation constellated from the users, that particular organization reads the users’ minds about what is bothering the users or...

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14
June.

2025

Evolution of Project Management Office
Evolution of Project Management Office (PMO) : A shift from a control-focused to a value-driven approach

Pioneering a resultant outcome with tons of brainstorming processes, multiple planning procedures, and tons of initiatives, is how a project is completed and the deliverables are to be acknowledged. We have published numerous blog articles on project management including roles and responsibilities of project managers, project management methodologies, differences between some of the types of project management, linear project management,...

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11
June.

2025

Call center challenges and solutions
Call Center Challenges and Solutions to Cope with them : Practices and Tips

When a person becomes a CUSTOMER of a certain product/service, he/she expects a gilt-edged customer service i.e. the product or service he/she is using, must be of an A-OK quality. In case, he/she experiences or encounters an issue while consuming the service, the first and foremost thing that the customer does is contact customer care to get his/her issues addressed...

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8
June.

2025

Managing Employee Records and Data Privacy
Managing Employee Records and Data Privacy

From the very first day of stepping into an organization for prospects and career opportunities, every employee’s journey is noted in that organization. From the first step until his/her final departure from that organization, every record from onboarding to offboarding is to be recorded in the organization maintaining data privacy as well. Employee records are also reckoned as the personnel...

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30
May.

2025

employees branding enhancing employer brand
How Employees' Personal Brands Escalate the Employer Brand?

Whenever people esteem an invigorating cold drink in a sweltering summer, they bring up ‘Coke’ or ‘Pepsi’ in their mind. Other drinks may appear later on in mind after these options are not available at the shop. This is the brand value that these companies have created over the years. Brand is about establishing oneself, be it personal, company, or...

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4
May.

2025

Linear Project Management
What is Linear Project Management?

Ideas, innovation, techniques, and modules are the important components for completing any task in this labyrinthine scenario of project management. From the idea formation until its completion and also the execution of functionalities after the end of the project from the different stakeholders' side such as project managers, project team members, and more, the task of project management may go...

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27
April.

2025

On-premise vs. Cloud-based contact center
On-premise vs. Cloud-based Call Centers: What are the Pros and Cons?

Enhancing customer experience (CX) with customer service excellence is the prominent objective of every call center/contact center, along with other ideals. The traditional setup of call centers was kenspeckled in the past days for the ultimate customers. Still, with the changing times, updated trends, and technology, the transition of contact centers from physical setup to online base has been quite...

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16
April.

2025

Project Management Triangle
What is Project Management Triangle?

We have discussed many topics under Project Management, which the viewers can check out through this backlink. Today, we will be canvassing on the topic, namely, Project Management Triangle. Project management triangle mews up various names such as Iron Triangle, Project Triangle, Triple Constraint Triangle, Agile Triangle, and more. This model dates back to the 1950s when it was popular...

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7
April.

2025

differences between offshoring and outsourcing
Offshoring vs Outsourcing. What are the differences?

When a company initiates its operations, it has certain business objectives i.e. profit maximizing, service-oriented, etc. With the success of the company's activities, it intends to expand its services and portfolio. Scaling the business operations and cost reduction assist in the profitability of the business. To amplify the company business more, companies may select between offshoring and outsourcing, which are...

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23
March.

2025

Project Human Resource Management
What is Project Human Resource Management?

With the admixture of two words and phrases, the term Project Human Resource Management refers to the application of project management skills and principles for the management of human resources available to meet the project goals. Human resources are one of the foremost essentials to lead the project to the final expected deliverable. Project HRM delineates the processes and principles...

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17
March.

2025

Microcultures in the changing workplace
Emergence of Microcultures in the changing workplace

Who has ever expected that the presence of physical workstations could transform into remote working or hybrid work modules with the outbreak of the COVID-19 pandemic? Who has ever thought the ideation, brainstorming and planning of a new project or conference could have occurred in video conferencing calls or team meetings? In the same way, the traditional method of a...

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6
March.

2025

Employee appreciation ideas
Employee Appreciation Ideas To Boost their Confidence and Creativity

“THANK YOU for your efforts.” This line may sound plain vanilla but the expression of this single line may leave a crackerjack impact upon whom the expression is being shared. In the organizational workplace, this line belongs to the employees’ appreciation. Employee appreciation not only makes the employees feel valued and included but motivates them to dedicate extra effort at...

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18
February.

2025

Tips for incorporating inclusivity and diversity in the workplace
Tips for Incorporating Inclusivity and Diversity in the Workplace

What if the rainbow is not made with commingled colors of 8 but just a monotonous color of yellow or red or just black? That rainbow may not seem attractive and elfin to snap the photos immediately when it appears. The same goes for the workplace as well. A monotonous workplace with the same people with the same background, same...

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9
February.

2025

Interrelationship between employee engagement and workplace satisfaction
Interrelationship between Employee Engagement and Workplace Satisfaction : Positive Correlation with Productive Results

Employee engagement and workplace satisfaction are like the two wheels of a chariot. In the absence of one, the efficiency of organizational operations may get disrupted due to more reasons. Employees with a higher level of engagement are more satisfied with their workplace environment, job, and the ultimate ambiance of the work culture. When employees are more involved in their...

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24
January.

2025

Scrum vs Kanban
Scrum vs Kanban : A Comparative Analysis regarding Project Management

From the first planning to the final deliverables, the project management procedure goes through multiple stages. Project management methodology is used to determine the type of project. A project management methodology represents the coalition of principles, tools, and tactics for planning, setting up, and managing projects. There are many project management methodologies used in various types of projects, namely, i) Project...

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13
January.

2025

Emerging trend of AI at workplace
Emerging Trend of AI at workplace

“AI is going to change everything, but it’s going to take a partnership between humans and AI, not a competition.” - Mark Cuban. Nobody has ever expected the trends of technology and Artificial Intelligence (AI) to reach the paramount level. The influence of AI trends and technology has made greater impacts not only on the field of machinery and engineering but...

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6
January.

2025

Customer satisfaction skills that call center agents must have
Top 10 Customer Satisfaction Skills that Call Center Agents Must Have

When any client or customer telephones the call center to unbosom his/her complaints or queries, he/she wants an immediate response from that call center. Immediate clarification and replies need to be provided by the call center agents as they are the honest brokers between the clients and the business organization or company. Call center agents have to maintain a stalwart...

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30
December.

2024

Soft skills in project management
Importance of Soft Skills in Project Success Rates

Project management tends to be successful when the project is accomplished within the stipulated time and budget with the available resources leading to the satisfaction of all stakeholders involved. The roles and responsibilities of project managers are immense in determining the project success rate as project managers or leaders play pivotal roles in achieving project milestones. For this, project managers...

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18
December.

2024

Traits of an Ideal Boss
Traits of an Ideal Boss

A boss should be a proactive leader, communicator, and an understandable colleague. There are many incidents of bosses yelling at the employees, showcasing temper tantrums in front of others, lambasting frequently, and many other negativity. These kinds of bosses are always feared by the employees and these kinds of behaviour showcased by bosses affect the workplace productivity creating shambles at...

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6
December.

2024

Tips for minimizing workplace negativity
Tips for Minimizing Workplace Negativity

Even though the trend of remote working has embarked upon many organizations, there is still traditional 9-5 jobs existing around the globe. Be it hybrid working module, remote working or traditional work methodology, there should be inclusive and happy workplace culture. In this hopping modern workplace atmosphere, one of the looming challenges that leaders and employees face is workplace negativity. Workplace...

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