Established in 2004 AD, Rolling Plans Private Limited (RPPL) is an ISO 9001:2015 certified consulting firm with specialization on Human Resource Management (HRM), Contact Center Management (CCM) and IT enabled services. RPPL successfully launched Rolling Nexus, Nepal’s first Professional Networking Site on September 10, 2020 with a mission to support institutional & human capital development with strategic as well as innovative technology-enabled operational solutions maintaining the highest level of socio-ethical standards.

Call Center Associate

Kathmandu,

Full Time 2025-04-07 Gold List 594

Job Detail

Job Description

Basic Information:

Position: Call Center Associate
Location: Nayabazar, Kathmandu
Division: Banking Call Center
Qualification: Bachelor completed / Bachelors Running
Experience: Min 3-6 months in releted field
Timing: Flexible for all shift (Morning, Day, Evening and overnight)

Responsibilities:

Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms

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Rolling Plans Pvt. Ltd.