Job Description
Basic Information:
Position: Contact Center Associate
Location: Hadigaun
Division: Banking Call Center
Qualification: Bachelors Running or Completed
Experience: Min 3 to 6 months of work experience
Responsibilities:
- Communicate with customers via phone, email and chat.
- Provide knowledgeable answers to questions about product, pricing and availability.
- Work with internal departments to meet customer's needs.
- Data entry in various platforms.
Requirements:
- At least 3 to 6 months of relevant work experience.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multi-task, organize, and prioritize work.