Consumer Sales & Support

Baglung, Bardiya, Bhaktapur, Birtamode, Butwal , Damak, Dhading, Dhankutta, Illam, Ithahari, Janakpur, Kathmandu, Lalitpur , Nepalgunj, Pokhara, Surkhet,
Full Time 2022-06-22 Silver List 1442

Job Detail


Customer Relation / Public Relations

Job Level

Mid Level

Job Description


  • Prepare and analyze reports and dashboards used for sales monitoring purpose 

  • Proper understanding of the KPIs assigned to Cluster level: Revenue (Data & Voice), Subscriber Base, Market Share, Compliance , SRA Usage

  • Review Regional Sales performance on a weekly basis with Regional Unit Head

  • Perform detailed analysis of reasons for missing targets and taking appropriate actions.

  • Ensure retail outlets are getting right margin in accordance with the company policy and identify leakages and escalate immediately as required 

  • Ensure necessary activities are carried out during road shows/ new campaigns as announced by the company.

  • Ensure he/ she understands about the New Product, if any, launched by the company and properly train people in Regional team/ Distributor team.

  • Ensure required POSM is distributed to the Branch office and to the FOS

  • Review FOS sales performance on a weekly basis as per Terms of Reference

  • Ensure every FOS has a designated routes and targets for the month

  • Ensure FOSs are communicated, trained and monitored on the defined KPIs for them 

  • Ensure Coaching to FOS on the ground on the various activities to be performed at the retail outlet end such as : Sales Planning, Active Selling, Target planning, Competitor data gathering etc.


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Getting started
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Recruitment process
Once the vacancy announcement posting has passed, the applications are thoroughly reviewed and processing for shortlisting. If you are shortlisted you may be invited for an assessment. The hiring unit will contact you if that is the case through Email and/or SMS and/or Telephone for further selection process.
The assessments vary depending of the specific function, however it will often start with a technical assessment/s followed by a competency based interview.

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