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Contacting potential or existing customers to inform them about a product or service using scripts
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Answering questions about products or the company
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Asking questions to understand customer requirements and close sales
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Contact potential or existing customers to inform them about a product or service using scripts
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Answer questions about products or the company
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Ask questions to understand customer requirements and close sales
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Direct prospects to the field sales team when needed
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Enter and update customer information in the database
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Take and process orders in an accurate manner
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Handle grievances to preserve the company’s reputation
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Go the “extra mile” to meet sales quota and facilitate future sales
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Keep records of calls and sales and note useful information