छलफल Discussion

Arun Dhungana

Arun Dhungana

Sep 23, 2020

What are the difference between SLA and KPIs in customer Service field? and what are their importance?


Answers (1)

Lachana Shakya

Lachana Shakya Dec 3, 2020

KPIs, abbreviative form of Key Performance Indicators vary with each organization. KPIs are the metrics used in organizations to measure the performance of individuals, business units, projects, and companies against their organizational strategic goa read more...

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